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📊 TBM Data Curation

Your IT Costs, Finally
Under Control.

We transform raw, messy IT cost data into a clean, structured, decision-ready TBM model — aligned to industry-standard ATUM taxonomy. Give your CFO and CIO the financial clarity they need to make smarter technology investments.

30%
Avg. Reduction in Unallocated Costs
90
Days to First TBM Model
40+
TBM Engagements Delivered
100%
ATUM-Aligned Taxonomy
What Is TBM?

Technology Business Management —
The Language of IT Finance

Technology Business Management (TBM) is a globally recognised framework that helps organisations understand the cost, quality, and value of the technology services they consume and deliver.

TBM bridges the gap between IT and Finance by providing a common vocabulary, standard cost taxonomy, and structured allocation model — so every stakeholder can have an informed, evidence-based conversation about IT spend.

📖 The TBM Council Standard

TBM is governed by the TBM Council and codified in the Apptio Unified Taxonomy Model (ATUM) — the global standard for IT cost transparency adopted by thousands of enterprises worldwide.

  • Translates IT complexity into business language
  • Enables data-driven IT investment decisions
  • Aligns IT budgets to business outcomes
  • Supports FinOps & cloud cost governance

TBM Cost Model — Simplified

💰 Finance Layer — General Ledger
Labor Software Hardware Telecom Facilities External Services
🖥️ IT Tower Layer — IT Resources
Compute Storage Network End User IT Mgmt
🏢 Business Layer — Consumed by
Business Units Departments Products Projects
The Problem

Why Most IT Cost Data
Fails the Business

Without proper TBM data curation, even the best tools give you noisy, untrustworthy data. Here's what we see — and how we fix it.

⚠️ Common Challenges

IT costs sitting in "Unallocated" or "Other" buckets — up to 60% in some organisations
Inconsistent cost categorisation across departments and teams
Finance and IT using completely different naming conventions for the same costs
Manual spreadsheet-based allocation models that break every quarter
No clear line of sight from GL entries to business-consumed IT services
Cloud costs exploding with no governance or showback model in place
Executives making multi-million dollar IT decisions based on bad data

✅ The Appzster Solution

Full ATUM taxonomy mapping that eliminates unallocated buckets entirely
Standardised cost categorisation aligned to TBM Council best practices
A single cost model that Finance and IT both trust and speak fluently
Automated data pipelines replacing fragile manual spreadsheet processes
Clear GL-to-service mapping with full drill-down capability
FinOps-ready cloud cost governance with showback and chargeback models
Executive dashboards that turn data into decisions — not just reports
Our TBM Services

Three Pillars of
IT Cost Intelligence

Our TBM practice is built around three core service pillars — each one designed to give your organisation a deeper level of financial control over your technology investment.

01
🗂️

Data Curation & Taxonomy Mapping

We take your raw General Ledger, CMDB, contract, and HR data and map it precisely to the ATUM taxonomy. Every cost gets a home. Every IT tower gets fully populated. No more unallocated buckets.

  • GL account mapping to ATUM
  • IT tower & sub-tower classification
  • Fixed asset & depreciation mapping
  • Vendor & contract cost alignment
  • FTE & labour cost allocation
02
📈

Cost Allocation & Showback / Chargeback

We build the allocation rules, drivers, and models that flow your IT costs all the way from infrastructure to the business units, departments, or products that actually consume them.

  • Multi-level allocation rule design
  • Business unit showback models
  • Department-level chargeback
  • Cost driver definition & validation
  • Application portfolio cost mapping
03
☁️

FinOps & Cloud Cost Governance

Cloud spend is the fastest-growing — and least controlled — part of most IT budgets. We bring FinOps discipline to your AWS, Azure, and GCP environments with TBM-aligned cost governance.

  • Cloud cost tagging strategy
  • AWS / Azure / GCP cost mapping
  • Apptio Cloudability integration
  • Reserved instance optimisation
  • Cloud waste identification
🛠️

Apptio Implementation & Optimisation

Certified Apptio expertise — from greenfield implementations to rescuing struggling existing deployments. We make Apptio work for your organisation.

  • Apptio Cloudability setup
  • Apptio One implementation
  • Model health assessments
📊

TBM Reporting & Dashboards

Executive-ready dashboards and operational reports that tell the story of your IT investment — from board-level summaries to drill-down operational views.

  • PowerBI & Tableau integration
  • Monthly board-ready packs
  • Trend & variance analysis
🎓

TBM Training & Enablement

We don't just build your TBM model — we make sure your team can own and operate it. Structured training programmes for IT Finance teams.

  • TBM framework training
  • Tool-specific workshops
  • Ongoing advisory support
Our Approach

The Appzster TBM
Data Pipeline

A structured, repeatable process that takes your organisation from data chaos to full cost transparency — in as little as 90 days.

01

Data Discovery & Source Mapping

We audit all your data sources — GL, CMDB, HR, contracts, cloud billing — and document what exists, what's missing, and what quality issues need resolving before modelling begins.

02

Data Cleansing & Normalisation

Raw data is rarely model-ready. We cleanse duplicates, resolve inconsistencies, normalise naming conventions, and validate completeness before a single allocation rule is written.

03

ATUM Taxonomy Mapping

Every GL account, cost centre, vendor, and asset is mapped to the appropriate ATUM taxonomy node — IT Tower, Sub-Tower, and Cost Pool — with full audit trail documentation.

04

Allocation Model Build

We design and implement the allocation rules that flow costs from IT towers through to applications and business services — with defensible, documented cost drivers at every layer.

05

Validation & Stakeholder Sign-Off

We run parallel validation, reconcile back to source financials, and facilitate sign-off workshops with IT Finance, IT leadership, and business unit stakeholders.

06

Automation, Reporting & Handover

Automated monthly refresh pipelines, executive dashboards, operational reports, and full documentation — so your team can run the model independently after handover.

Typical Engagement Timeline

Phase 1 — Discovery Weeks 1–3
Phase 2 — Cleansing & Mapping Weeks 3–7
Phase 3 — Model Build Weeks 7–11
Phase 4 — Validation & Sign-off Weeks 11–13
🎯 First Model Live ~90 Days

📋 What We Need From You

General Ledger extract · Cost centre list · CMDB / asset register · Active vendor contracts · Org chart & FTE data · Cloud billing exports (AWS / Azure / GCP)

🔐 Data Security

All financial data is handled under strict NDA and data processing agreements. We are GDPR compliant and can work within your existing data governance framework.

Tools & Integrations

We Work With the Tools
You Already Use

Deep expertise across the leading TBM, FinOps, and BI platforms. We integrate with your existing ecosystem — no rip and replace.

🔷
Apptio One
TBM Platform
☁️
Apptio Cloudability
Cloud FinOps
🟡
SAP
ERP / GL Source
🔶
Oracle Financials
ERP / GL Source
📊
Microsoft Power BI
Reporting & BI
📈
Tableau
Reporting & BI
🟠
ServiceNow ITAM
CMDB / Asset
🟢
AWS Cost Explorer
Cloud Billing
🔵
Azure Cost Mgmt
Cloud Billing
🔴
Google Cloud Billing
Cloud Billing
📋
Excel & CSV
Manual Data Sources
🔗
REST APIs
Custom Integration
Outcomes

What Our Clients
Achieve With TBM

These are real outcomes from Appzster TBM engagements — not vendor marketing claims.

📉
30%
Cost Reduction in Unallocated Spend
Average reduction in costs sitting in "unallocated" or "other" buckets after taxonomy mapping.
⏱️
75%
Less Time on Monthly Reporting
Finance teams spend 75% less time on manual cost reporting after automation pipelines are deployed.
💡
90
Days to First Trusted Model
From engagement kick-off to a validated, stakeholder-approved TBM model in production.
☁️
22%
Average Cloud Cost Savings
Typical cloud cost reduction identified through FinOps waste analysis and governance implementation.
🎯
100%
GL-to-Business Traceability
Every IT cost traceable from the General Ledger all the way to the consuming business unit.
🤝
3x
Improvement in IT-Finance Alignment
Clients report significantly better collaboration between IT and Finance after TBM model deployment.
📋 Case Study

Global Financial Services Firm — UK

A leading UK-based financial services organisation was spending over £180M annually on IT with 45% of costs unallocated at year end. Their Apptio instance had been live for 18 months but the model was broken, untrusted, and unused. Appzster was engaged to perform a full model rebuild — remapping 6,200 GL accounts, redesigning 340 allocation rules, and implementing automated monthly data pipelines integrated with their SAP instance. The result was a fully trusted, board-approved TBM model delivered in 11 weeks.

£54M
Previously unallocated costs — now fully mapped
11wks
Full model rebuild & go-live
340
Allocation rules redesigned & documented
Who We Work With

Built for IT Finance
Leaders & Their Teams

Our TBM services are designed for specific stakeholders within enterprise organisations who need better visibility and control over technology costs.

👔

CFO / Finance Director

Needs full visibility of IT spend to make budget decisions and challenge the IT cost base with confidence.

💻

CIO / IT Director

Needs to justify IT investments to the board and demonstrate the business value of technology spend.

📊

IT Finance Manager

Owns the TBM model day-to-day. Needs it to be accurate, automated, and explainable to non-technical stakeholders.

☁️

Cloud / FinOps Lead

Needs cloud costs tagged, allocated, and visible within the wider TBM model alongside on-premise costs.

FAQ

TBM Questions
Honestly Answered

What data do we need to provide?

+
At minimum we need a General Ledger extract, cost centre list, and vendor/contract data. Ideally we also receive CMDB/asset data, HR FTE information, and cloud billing exports. We'll tell you exactly what's needed in the discovery phase.

Do we need Apptio to work with you?

+
No. While we are Apptio specialists, we can build TBM models in Excel, Power BI, or custom tooling if needed. We are tool-agnostic and will recommend the right platform based on your organisation's size, maturity, and budget.

How long does a TBM engagement take?

+
A first TBM model typically takes 8–13 weeks from kick-off to sign-off. The exact timeline depends on data quality, organisation complexity, and stakeholder availability. We will give you a precise timeline after the discovery workshop.

What is ATUM taxonomy?

+
ATUM (Apptio Unified Taxonomy Model) is the global standard for classifying IT costs, developed by Apptio and the TBM Council. It provides a common language for categorising IT spend into Towers, Sub-Towers, and Cost Pools that map to business services.

What is the difference between showback and chargeback?

+
Showback means business units can see the IT costs allocated to them for transparency — but they don't receive an actual invoice. Chargeback means those costs are actually charged back to the business unit's budget. We implement both models, starting with showback in most engagements.

Can you fix an existing broken TBM model?

+
Yes — this is one of our most common engagements. Many organisations have an Apptio instance or TBM model that was poorly implemented, is no longer maintained, or has lost stakeholder trust. We perform model health assessments and full rebuilds regularly.

How do you handle data confidentiality?

+
We sign a mutual NDA and Data Processing Agreement before any financial data is shared. All data is handled in compliant, secure environments. We are fully GDPR compliant and can work within your organisation's data governance policies.

Will our team be able to maintain the model after handover?

+
Yes — knowledge transfer and enablement is built into every engagement. We provide full documentation, run training workshops for your IT Finance team, and offer ongoing advisory retainers if you want continued support after handover.
Client Stories

What TBM Clients Say
About Appzster

⭐⭐⭐⭐⭐

"Appzster rebuilt our entire Apptio model in 11 weeks. What our previous partner spent 18 months failing to deliver, Appzster fixed in under 3 months. The model is now trusted by our CFO."

JM
James Mitchell IT Finance Director — UK Financial Services
⭐⭐⭐⭐⭐

"We had £40M of IT costs sitting unallocated at year-end. After Appzster's taxonomy mapping work, that figure dropped to under £2M within the first reporting cycle. Game changing."

SB
Sandra Brown Head of IT Finance — Global Retailer
⭐⭐⭐⭐⭐

"The FinOps work Appzster did on our AWS estate identified £1.2M in annual savings we had no visibility of. Their cloud cost governance framework is now standard across our entire group."

DK
David Kim Cloud Operations Director — Insurance Group
Ready to Get Started?

Let's Build Your TBM Model
From the Ground Up.

Book a free 45-minute TBM consultation with one of our senior consultants. We'll review your current data situation, assess your TBM maturity, and give you a clear roadmap to cost transparency — no commitment required.