Privacy Policy

1. Who We Are

Appzster Inc. ("Appzster", "we", "us", "our") is a technology company registered in India with its registered office in Udaipur, Rajasthan. We provide enterprise app development, TBM data curation, custom software development, and staff augmentation services to businesses worldwide.

Appzster Inc. operates appzster.com and is the entity responsible for personal data collected through our website, sales and marketing activities, and all engagements made through this website. Appzster also has a presence in the United States through Appzster LLC.

2. Data We Collect

2.1 Data You Provide Directly

• Name and job title when you submit an enquiry or contact form
• Business email address and phone number
• Company name and industry sector
• Project details and requirements you choose to share
• Correspondence you send by email or post

2.2 Data We Collect Automatically

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent, and navigation patterns
• Referring URL and cookie identifiers

2.3 Data From Third Parties

• Professional profile information from LinkedIn where you connect with us
• Business contact details from publicly available sources for B2B outreach
• Event registration data where we meet at industry events

We do not collect or process special categories of personal data through our website or standard business operations.

3. How We Use Your Data

We use your personal data to respond to enquiries and provide proposals, manage contractual relationships, send relevant service information where permitted, improve our website and services, comply with legal obligations, prevent fraud, and conduct relevant B2B sales and marketing outreach.

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects on you.

4. Basis for Processing

We process personal data for lawful business purposes, including responding to enquiries, providing services you request, managing contractual relationships, meeting legal obligations, protecting our systems, and sending marketing communications where permitted or where you have provided consent. We obtain consent where required and provide a way to withdraw marketing consent.

5. Sharing Your Data

We do not sell your personal data. We may share it with service providers operating CRM, email, analytics, or cloud infrastructure; professional advisers where necessary; regulatory authorities where legally required; and parties involved in a business transfer.

All third-party processors are required to process data only on our documented instructions and maintain appropriate security measures.

6. Data Retention

• Enquiry data: 24 months from last contact where no contract is formed.
• Client contract data: 7 years from the end of the contractual relationship.
• Marketing contact data: Until you unsubscribe, request deletion, or after 24 months of inactivity.
• Website analytics data: 26 months, then aggregated and anonymised.

After the applicable retention period, data is securely deleted or irreversibly anonymised.

7. Your Privacy Choices and Requests

You may ask us to access, correct, update, or delete personal information we hold about you, subject to applicable law and legitimate record-retention requirements. You may also withdraw consent for marketing communications at any time. To make a request, contact privacy@appzster.com. We aim to respond within 30 days where reasonably practicable.

8. Cookies

Essential Cookies

Required for the website to function, including session management and security tokens.

Analytics Cookies

Used to understand how visitors use our site, without collecting personally identifiable information at that level.

Marketing Cookies

Only set where you have provided explicit consent. You can manage non-essential cookies through browser settings or our cookie consent banner.

9. Data Security

We implement reasonable security practices and procedures to protect your data against unauthorised access, loss, destruction, or disclosure.

• Encryption of data in transit and at rest where appropriate
• Role-based access controls
• Security assessments and testing
• Data processing commitments with relevant third-party providers
• Staff data-protection training
• Incident-response procedures

10. International Data Transfers

Appzster operates internationally and maintains a presence in the United States through Appzster LLC, as well as using service providers located in other countries. Where information is transferred outside India, we take reasonable steps to ensure that the transfer and recipient are handled in accordance with applicable law and appropriate contractual or organisational safeguards.

11. Changes to This Policy

We review this policy regularly and may update it to reflect changes in our practices, services, or applicable law. For material changes, we will notify you directly where appropriate or display a prominent website notice.

12. Contact & Data Protection Enquiries